JOB CAPSULE
Under broad direction, manages the contract execution and technical support process for Direct Sales global contracts. Liaises
with clients on major technical issues, including performance review and process improvements to better support client
needs. Ensures closure of clients technical issues. Initiates process improvements. Ensures sharing of best practices between
Company and clients. Leads the Customer Acceptance process for all equipment inspections. Manages sales staff. Job role is
responsible for measurable assets such as department budgets and staff. Skills typically acquired through completion of an
undergraduate degree in engineering, science, or similar disciplines and 12-14 years of experience in Product Service Line
(PSL) field operations, Business Development, or Engineering which includes experience in International Operations
Management and management experience.
SCOPE
One Up Job
One Down Job Tech Prof Leader-Dir Sales (T066-ESG)
QUALIFICATIONS
Working Conditions
Physical Demand Statement
Physical Demands 1
Note-Exerted Force is not equivalent to lifting static weight
Physical Demands 2
Activity Occasionally 0-39% Frequently 40-79% Constantly 80-100%
Near Vision – Clarity of vision at 20 inches or
less
Far Vision – Clarity of vision at 20 feet or
more
Color Vision
Depth Perception/Three dimensional vision.
Ability to judge distances and spatial
relationships so as to see objects where and
as they actually are.
Working Environment
Activity No Exposure Occasionally <50% Routinely >50%
Temperature extremes X
Noise over 85 dB X
Confined or cramped spaces X
Elevated Heights X
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