Position: SAP IS-U FICA consultant
Essential Job Responsibilities:
End-to-End configuration of SAP ISU (on S4/HANA) Perform integration with another SAP modules High level SAP EAM (Enterprice Asset Management) knowledge Integration SAP IS-U with external CRM functionality High level SAP Fiori configuration knowledge Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives, and other documentation including “What if” scenarios to deliver solutions to known problems and needs assessments on user requested enhancements Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems Prioritize changes and communicate status to the business Identify improvement opportunities related to SAP Conduct data gathering and analysis to understand business strategy requirements Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results Configure SAP functional modules and maintain configuration rationale documentation Comply with Company change management processes when moving configurations into production Establish and maintain liaison relationship with business partners (key users) and IT organization to align support efforts to meet business needs Contribute and, as needed, provide direction for short-and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy Perform comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences Develop scripts and queries for analysis and troubleshoot data issues Act as a liaison between the developers and the business to support development of reports and reporting tools Coordinate tests with third-party service providers Understand the Company’s core business and functions as related to the SAP modules supporting Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary Maintain communication with the user community to keep them well-informed of system updates or enhancements Facilitate new system integration through configuration and testing Mentor other analysts and assign and monitor work Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager Support and troubleshoot 24×7 SAP core batch process job failures Perform related duties and responsibilities as assigned
Requirements: Bachelor’s degree in Information Technology. Business or Computer Science from an accredited university is preferred; Excellent knowledge of Gas Distribution processes Excellent knowledge and experience in area of billing processes (end-to-end) Strong SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description Systems Testing and IT Implementation experience Project Management experience SAP IS-Utilities experience Excellent analytical skills and a sense of urgency Experience working with cross-functional teams Experience with process mapping Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once Exceptional verbal and written communication skills Experience with and passion for implementing change and continual improvement Demonstrated fluency in business processes and process differentiation Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Work conditions:
Working schedule for 5 days a week from 09:00 to 18:00
Please send your
Resume through our website: https://www.caspianic.com/?department=2&position=career57
