Job Description:
Key accountabilities: The Service Supervisor is responsible for overseeing the safe, efficient, and effective delivery of services to clients in the region. This position is responsible for managing a team of service technicians, coordinating with other departments and teams, and maintaining relationships with clients. The Service Supervisor ensures that services provided meet or exceed customer expectations and that all work is performed in accordance with company policies, safety regulations, and environmental standards. They provide technical support and guidance to service technicians, troubleshoot and solve complex problems, and continuously monitor and evaluate service processes and systems to identify opportunities for improvement and cost savings. The Service Supervisor evaluates service reports, provides feedback to management on service performance and customer feedback, and assists in the development and implementation of new service procedures.
Required work experience for this position: 10 years + of International Experience , as well as preferably experience of NOV Equipment knowledge
Education: Diploma in a mechanical based discipline, or similar qualifications.
Desirable skills and qualifications: Extensive technical knowledge on a wide variety of NOV equipment.
